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Need To Know's Commitment to Privacy

At Need To Know LLC, we take your privacy — and your protection — seriously. Our mission is to help seniors, families, and communities stay safe from financial fraud, and that includes how we handle your information. We don’t collect more than we need, we don’t sell or share your data, and we certainly don’t engage in any behavior that would make your cybersecurity software nervous.

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1. What We Collect

We collect only the information that helps us serve you better, such as:
- Your name, email, and phone number when you reach out through our contact form or request program information.

  • Optional details you share when signing up for a workshop or consultation.

  • Anonymous data like website traffic (so we know real people are visiting, not just bots).


We don’t collect sensitive financial information, passwords, or anything we wouldn’t feel comfortable sharing with our own parents.

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2. How We Use Your Information

We use your information to:

  • Respond to your questions or requests.

  • Provide updates on workshops, training sessions, and resources (only if you ask for them).

  • Improve our website and educational materials so they’re easy to use and helpful.


We never sell, trade, or misuse your information — we fight fraud, not create it.

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3. How We Protect Your Information

We store data securely using trusted, encrypted systems. Access is limited to authorized personnel. We stay informed about best practices in cybersecurity and apply the same vigilance we teach in our workshops.

While no online system is completely hacker-proof, we’re serious about safeguarding your trust and your information.

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4. Cookies and Analytics

Our site may use cookies (the digital kind, not the chocolate chip kind) to improve your browsing experience and help us understand what visitors find most useful. You can disable cookies through your browser at any time.

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5. Your Rights

You can:

  • Request a copy of the information we have about you.

  • Ask us to correct or delete your information.

  • Unsubscribe from our emails whenever you wish — no hard feelings.


To exercise any of these rights, contact Robin using the information below.

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6. Contact Us

Need To Know LLC
Attn: Robin Bernhard, Founder & Chief Advocate for Fraud Defense
Email: Robin@nofraudtoday.com

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7. Updates to This Policy

We may update this policy occasionally to reflect new laws or improvements to our practices. If we do, we’ll post the new version right here — clearly, simply, and without a single line of fine print trickery.


Bottom line: We protect your data the same way we teach you to protect your finances — with awareness, care, and good old-fashioned common sense.

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